There are two types of arguing. The first type, which most of us—for good reason—like to avoid but often find ourselves engaging in, is the kind where we approach the argument with the attitude, I know I’m right, and I’m certain you are wrong. The…

When I worked at Salt Lake Community College, people would tell me now and again I was a very direct person. This always surprised and puzzled me. The last thing I ever saw myself as was a direct person — which is probably exactly what…

I used to say that there is nothing wrong with complaining as long as it is followed up with at least three helpful solutions. However, I have since learned there is a better way. Too often, people either complain about problems without doing anything about…

I've had a tendency now and again to waste a lot of time pontificating with others about things I don't like, disagree with, or about my limited-view perceptions—and their limited-view perceptions—of the world and the people around us. Most of the time we called this…